Why am I being asked to 2 step authenticate when signing in when this is already turned off?

Thanks for bringing this to our attention, mh12.

Let's double-check and make sure that the two-step verification is turned off. To do that, you can follow the steps below:

1. Sign in to your Intuit account.
2. From the left menu, select Sign In & Security.
3. In the “Two-step verification” section, make sure the Turn off option is selected.

For more information about 2FA you can follow this article: Turn on or turn off two-step verification.

To learn more about Verify your account with multi-factor authentication, please refer to this article: Verify your account with multi-factor authentication. 

If it's verified that it's turned off, I suggest contacting our QuickBooks Care Support. This needs a thorough investigation that our support team can best handle by taking a closer look at this issue.

Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Start a chat.
   

You can check out this article for our most updated contact information: Support hours and types.

Get back to me if you need more help with this or other questions. I'm always around to assist you. Take care and have a good one.