Question

You have 11 days left to use your Quickbooks Desktop

Forum|Forum|5 years ago
August 20, 2020
1 reply
0 views

Hello,

I have this prompt message when I opened my Quickbooks Desktop version 17. I think this is because the product expiry mentioned in the information will be on September 1st. We already have the latest version, but I am wondering if we I can still keep the 2017 version?

Thank you.

QuickBooks Desktop

G

GraceC

Hello there, @Karenjayeah.

Let me share some insights about the QuickBooks Desktop service discontinuation.

The older versions of QuickBooks Desktop are scheduled to be discontinued. This means that all versions of QuickBooks Desktop 2017 (Pro, Premier, Enterprise Solutions, Accountant Edition, and Mac) will no longer have access to add-on services.

You can visit this article to know more about the: QuickBooks Desktop service discontinuation (Disco) policy and upgrade information

You may consider checking out these articles for more information about upgrading your QuickBooks version:

Know that we're always delighted to help in any way we can if you have more questions. Stay safe.

K

KarenjayeahAuthor

Hi @GraceC.,

For the service continuation does this mean that I will not be able to access the Qbooks 17 at all, or I can still access the company file in it but there will be no more option to update any additional services?

Thank you so much.

A

Ashleigh1

Hello Karenjayeah,

Thanks for coming back to us,

If you have the latest version say 2020 then you will have a live subscription. If you have a live subscription 2017 it shouldn't be expiring.

In order to check your account, we would need your licence number or customer number.

Which you could send to us in a private message on Facebook or a direct message on twitter.

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