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B
BradleyG
April 25, 2022
Question

Cannot link Nedbank banking to QuickBooks mobile on IOS

  • April 25, 2022
  • 1 reply
  • 0 views
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1 reply

B
BradleyGAuthor
April 25, 2022

Support, please can we have feedback with regards to linking Nedbank through QuickBooks mobile app on IOS, doesn’t allow you to add banking information. Received the attached error after selecting Nedbank.

J
JamaicaA
April 25, 2022

I’m here to ensure you get the right support for your concern about connecting Nedbank into QuickBooks, @BradleyG.

 

As per checking in the system, the reports about this has been closed and resolved. Since you’re still experiencing this issue, I recommend reaching out to our technical support team. They can check your account and further investigate the cause of it using their tools.

 

Here's how:

 

  1. Go to the Help menu.
  2. Select Assistant or Search.
  3. Click Contact Us then enter your concern.
  4. Choose either Chat or Callback. 

 

You’ll want to consider importing your bank data manually into QuickBooks. Here are some helpful references that you can check out about using the online banking feature: 

 

 

You can also use these resources as an additional reference in fixing bank errors and managing transactions in QBO:

 

 

Get back to me if you still have questions about its process or any other banking concerns. I'm always here to help. Take care.

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