I have a new client. how do I load an opening bank balance on QB?

Welcome to the Community space, pschutte38-gmail. 

I'm here to help in entering an opening balance in QuickBooks Online (QBO).

You can connect your bank account and credit card accounts so the system automatically downloads your historical transactions up to a certain date. This way, there's no need for you to enter anything as it will enter the opening balance and date for you.

But if you don't want to connect bank account, here's what you'll need to do to enter an opening balance. But before doing so, ensure you know the amount you need to enter for your opening balance.

1. Go to Gear icon at the top.
2. Select Chart of accounts.
3. Click New.
4. Give the account a name, an account type, and a detail type. 
5. Select when you want to start tracking your finances. 
6. In the Balance field, enter the amount in the account, and determine the as of date. Enter today's date if you want to start tracking immediately.
7. Select Save and Close.

For more info about opening balance, see the below articles:

• Enter an opening balance for an account in QuickBooks Online
• What to do if you didn't enter an opening balance in QuickBooks Online

If you have any other questions about your balances, let me know by adding a comment below. I'm more than happy to provide additional help. Have a good one!