I'm being charged twice on my account going on 3 months now and no resolve.

I see where you're coming from, @northcoastpower.

Let me route you to the best support who can help check your billing details and account charges with QuickBooks Online (QBO).

Since the Community is a public forum, and we'll need to collect some personal information to pull up your account, I encourage you to reach out to our Customer Care team. They have the tools to investigate your billing and account charges and can process a refund if necessary. Before doing so, check out our support hours to ensure you'll get assistance on time.

Whenever you're ready, follow these steps:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Enter a brief description of your concern in the What can we help you with? field.
6. Select Continue.
7. Click the Chat with us button to start s conversation with one of our experts.

Also, you may want to check out one of our Help pages as your reference to guide you in managing your QBO account: Account Management help for QuickBooks Online. It includes topics about subscription management and data security, to name a few.

Let me know if you have other account management concerns and questions about monitoring the growth of your business using QBO. I'll gladly help. Take care, and I wish you continued success, @northcoastpower.