When reconciling, QB jumps between dates and I cannot select the transaction to reconcile. I have to log out and back in, or use the register to select the transaction.

I highly appreciate your efforts to resolve the issue you've encountered with your reconciliation, Sam. I can see the importance of a seamless reconciliation in securing an accurate record in the system.

As per checking, we didn't receive any reports related to your concern. To help you get past this, allow me to route you to our support team.
 
Beforehand, did you try filtering the date range? If not yet, let's modify it to narrow down the result. Filtering the date period helps us show your much-needed data to review and reconcile.

Here's how:

1. Go to Transactions, then Reconcile.
2. Choose the Account you want to reconcile and Resume reconciling / Start reconciling.
3. Click the Filter icon.
4. Select the Date range or enter a custom period on the From and To fields.
5. Modify the Cleared status, Transaction type, and Payee sections if needed.
6. Once done, click Apply.
   

Nevertheless, if you've already taken the procedure above and the result remains the same, I suggest contacting our support team. Doing so ensures you'll get the appropriate assistance, as our team is completely equipped with tools to investigate this matter profoundly.

To connect with them, please refer to these steps:

1. Navigate to the (?) Help menu.
2. Pick the Search tab and click Contact Us.
3. Select or enter a brief description of your concern in the designated field.
4. Hit Continue and choose Chat with us to start a conversation with our available personnel.

To learn about our support's availability, please check this link: Support Hours - QuickBooks Online.

You may also review this article to enhance your experience and ensure a seamless reconciliation process around QuickBooks: Learn the reconcile workflow in QuickBooks.

If you have more questions regarding your reconciliation or need assistance with your reports or QuickBooks data, hit the Reply button. I'll be available around the clock to assist you.