3 transactions are appearing on my transactions list. They aren't on any bank statements and I know that money has not been spent. I'm unable to reconcile. What to do?

Hello there, dougal-m.

If these are downloaded transactions, you can undo, exclude then delete them. If the transaction was created manually, you can simply delete it. Please note that deleting a transaction is a permanent action. However, if you still want to proceed, here are the steps to follow:

1. Go to the Categorized page, then select the transaction you want to Undo.
2. Click the For review page, then filter the transaction to easily locate and Exclude them.
3. Once done, go to Excluded page and tick the box to Delete them.

In addition, you can check out this article to learn how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

If you have further concerns about your transactions in QuickBooks Online, feel free to come back here in the Community. We're here to assist you 24/7.