A pop up has just appeared when I try to match a transaction asking me to enter a tax rate. It then goes on to give me various options which don’t make sense.

Hi there, @kirsttay.
 
Can you tell us what are the options that appear when trying to match a transaction? I just want to make sure that we're giving you the right steps to resolve the issue right away.
 
Please add a reply below to share details. Have a great day.