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shanshan
March 2, 2020
Question

American Express bank log in URL missing

  • March 2, 2020
  • 1 reply
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I used to have our Amex credit card synced with QBO and it stopped fetching data since last weekend. So as usual I disconnected the account and tried to reconnect. To my horror, I cannot find the American Express UK Credit Card signing link any more. Help!

1 reply

A
Ashleigh1
March 2, 2020

Hello Shanshan, 

 

Welcome to the community page, 

 

With the new connect banking that is out, the standard feed has now been discontinued and therefore that is why you can not see the american express url to add the account. They are currently not on this new feed as of yet but all bank must be on it by around the 14th march, so it is a case of having to csv your transactions in until the feed is available for that account. 

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