Hello
I've not been able to connect to CAF Bank for 5 days now and get an error code 105 on QuickBooks. I have tried disconnecting/reconnecting and same thing happens.
I spoke to support who said it needed to be investigated but are now saying there is no open 'ticket' about this.
Wondered if anyone had the same problem and had been able to fix it?
Thanks
Let's fix the error with some troubleshooting steps, Alys. So, you can connect your CAF bank to QuickBooks Online (QBO).
We can perform the basic browser troubleshooting process to isolate the issue.
You'll want to restart your browser. Then, try connecting your bank in an incognito or private browser.
You can use these keyboard shortcuts to launch a new private window:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift +
If it works, you can return to your regular browser and clear your browser's cache. Then you may see if it fixes the problem and gets started on the tasks at hand. Either way, you can use another supported browser.
However, if error 105 persists, I suggest contacting your Financial institution. Since error 105 can also be a bank's end issue, their website may undergo maintenance or have server issues that can also cause connectivity issues with the bank. See this article for details and fixes: Fix bank errors 102 and 105.
Once the error eliminates and you successfully connect the bank to QBO, you'll want to match and categorise the transactions and then reconcile your account. Check out the following articles for guidance:
If you need further assistance with your QuickBooks account, especially with banking concerns, please post a reply below. This way, we can be able to help you fix it. Take care always!
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