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December 22, 2021
Question

Applying a supplier refund to a bill that has already been paid

  • December 22, 2021
  • 1 reply
  • 0 views

Hi there, I have been through all the help topics on this but there has to be a straight forward solution.

I paid a supplier for some equipment via bank transfer.  Lets say the value was £1000.

The supplier then realised they invoiced me the wrong amount and deposited £200 back into the bank account. 

What is the easiest most straight forward way of applying this??

1 reply

December 22, 2021

Hello DPL2, You would need to do a supplier refund. As you had the invoice for 1000 and then they refunded you 200. To do that you would create a credit note for 200 and then create in the +symbol in the top left >create a bank deposit >in the add funds to this deposit select the supplier>in the account select the creditors account fill in the amount and save making sure the date and bank at the top are correct. Then you need to offset the credit note against the deposit to show you had the money back to do that you can create a dummy bill for that supplier for 1p and then go to pay the bill and tick the credit note and then the deposit and untick the 1p bill and save. Then delete the 1p bill. I know you wanted a simple way to do the transaction however this is the only way that will ensure the creditor is corrected, the supplier shows the credit for future reference and the bank is correct.