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JackS
JackS
December 9, 2021
Solved

Ask Your QuickBooks Question | Drop-in Session

  • December 9, 2021
  • 107 replies
  • 0 views



Hello Community 👋

I wanted to create this space where you can ask your top-of-mind QuickBooks questions and our team will help you get an answer.

 

Topics can include and not be limited to; Banking, Self-Assessment, Reconcile, Transactions, Tax or Reports.

So, pop your question below and an expert can help you 👇


 

 

 

    Best answer by Kurt_M

    Hi there, @callumpearson28-. Let me assist you with your query.

     

    I’m assuming you are using QuickBooks Self-Employed, they are using the simplified expense method (with flat rates) to calculate the allowable business expense for your car, van, or motorcycle. The rate is based on the mileage you drive.

    • Cars and goods vehicles: 0 - 10,000 miles - 45p
    • Cars and goods vehicles: After 10,000 miles - 25p
    • Motorcycles: 24p

    You can refer to this article to know more about Simplified expense method.

     

    If you want to do the calculation by yourself, you might want to give this link a visit.

     

    Feel free to let me know if you need anything else. I'll be here to help. Keep safe!

    107 replies

    Show previous replies
    M
    Mikedrew
    February 4, 2022

    For some reason I can't reconnect my bank account and nobody is able to help me over the phone can anyone help me on here

    K
    Katn
    February 4, 2022

    I am missing 1.5 years of transactions even though all 3 bank accounts have been uploaded and are up to date. Missing March 20-Sept 21. Have bank transactions before and after these months just not in between...What can I do to make the transaction fill in?

    A
    allportrecycling
    February 7, 2022

    Morning!
    I have a part time employee that has been off work with covid last week so I went on the HMRC calculator last week to see how much they were entitled to.  They work 20 hours a week worked over 3 days.  HMRC calculator told me they were entitled to £96.35.  

     

    However when I enter the details through QB it works out their SSP to be £55.06.  I understand if they were off with an sickness that was not Covid that they would get a different amount than they do because they had Covid.  

    So, is there a different way of entering SSP for a covid sick period into QB.  

     

    Thank you in advance :)

     

    W
    wellsworld
    February 7, 2022

    Hi. I am currently evaluating QB Self Employed, as well as Xero & Freeagent. In usability terms, QB is by far my favourite. However, there appears to be one issue which is going to stop me committing to it, which is a shame. I had a problem with the bank connection, and when trying to fix it - deleted the bank "link", re-instated it, and then found all my transactions has deleted, and had to be re-done! I now understand that this is by design, but how on earth can I commit to a system I can't trust to hold my data for years to come, and has no facility to backup & restore data?! Either I'm missing something, or there is a major flaw! What do others do?

    C
    chrissybecares
    February 8, 2022
    @JackS wrote:



    Hello Community 👋

    I wanted to create this space where you can ask your top-of-mind QuickBooks questions and our team will help you get an answer.

     

    Topics can include and not be limited to; Banking, Self-Assessment, Reconcile, Transactions, Tax or Reports.

    So, pop your question below and an expert can help you 👇


     

     

     

     

    D
    Drew23
    February 8, 2022

    Good Day

    I am having trouble loading .CSV files for my banking transactions.

    Once I have loaded the .CSV files in the correct format and QuickBooks picks up the transactions it allows me to select them with the correct Information under the correct columns
    IE"2022-02-08, L23 February, R800" without any errors but once it has loaded the Descriptions lose their Numbers and only the letters remain, so when the bank records reflect on QuickBooks it becomes
    "2022-02-08, L February, R800" and there are no numbers for allocating purposes! It does this on ALL my transactions. 

    I have been online with Customer relations a few times and we have not found any solution to my problem, they say the problem is on my side but I have tried from different Devices using multiple different CSV files from 2 different banks, on 2 different internet connections. 

    Please help!


    A
    Ashleigh1
    February 8, 2022

    hello Drew23, if you have a look at this link it will help you on the upload of a csv file into your quickbooks account. 

    W
    wellsworld
    February 8, 2022

    with respect, I don't think you are answering the users question. he is not asking how to do it, he's saying it doesn't work. I have attempted a restore using a csv file, only to find it's impossible to map all the fields - which makes it next to useless!!! the csv restore option is therefore pretty much a non starter. I am curently trialling QB with a view to using it from april, but the non-ability to backup /restore data is going to make it impossible for me to proceed with it. unfortunately!

    U
    UteS
    February 8, 2022

    Hello

    I have a balance in my Accounts Payable account in QB desktop. My Aging report is entirely empty, that is, there are zeros everywhere. The balance stems from multiple journal entries that have been recorded in previous years to agree A/p to aging etc. I need to put through a journal entry to set the A/P account to zero, but QB won't let me, as it asks for a vendor. As soon as I put a vendor in, say "unknown", I end up with a balance in my aging report. How can I do an entry without it affecting the aging report, respectively, how can I get around selecting a vendor?

    U
    UteS
    February 8, 2022

    As an afterthought: My A/P aging report shows zero. My A/P ledger shows $9000 and in my chart of account, the balance in the A/P is zero again.

    katherinejoyceO
    katherinejoyceO
    February 8, 2022

    Thanks for posting your concern in this conversation, @UteS. In your case, you'll need to create a bill and apply vendor credits to a bill.

     

    Here's how:

     

    1. Click on Vendors at the top menu bar.
    2. Select on Pay Bills.
    3. Choose the bill that you wish to be paid.
    4. Click the Set Credits button at the bottom to apply credits.
    5. Once done, click on Pay Selected Bills.

     

    You may also read through the following links for more insights about handling credits:

     

     

    Get back to me if you have follow-up questions or additional concerns. I'll be here to help you again.

     

     

    D
    DCINV
    February 10, 2022

    We're trying to use our CRM to send recurring invoices/transactions to QuickBooks. The invoices sync to QuickBooks absolutely fine, but there is no option to specify the payment method as Direct Debit. We're also Zapier users and there is no option here, either, to choose Direct Debit.

     

    In QuickBooks Online we have the option to choose Direct Debit for those customers who have a mandate set up via GoCardless. All I want to be able to do is send an instruction from outside QuickBooks to toggle this radio button, but I can't figure out how to do it. Has anyone found a way? Can QuickBooks make this option available in it's Zapier or Scoro integrations?  

    C
    Childmind
    February 13, 2022

    Hi

    I'm new to QBs. I'm trying to make my life easier by using quickbooks but would like to understand, before I do, if QBs is the right application to help me achieving it.

     

    I have many questions, but would like to start with this one:

    I'm a childminder and have several parents who pay me partially in vouchers, partially via bank transfer.

    So, an invoice can have have two transactions, one from the voucher system and the direct transfer. Both come into my bank account. Will QB allow me to allocate the two transactions to that single invoice? If it can, do I need to do it manually or can it do it automatically? I am aware that one transaction for one invoice works fine, without human intervention.

    T
    TirzahC
    February 13, 2022

    Hello there, Childmind.

     

    You won't have to match multiple payment transactions to an invoice. Simply exclude these transactions from the For Review tab.

     

    Here's how to exclude the payment transactions:

    1. In the Banking window, select the For Review tab.
    2. Check the boxes for the payment transactions to be removed.
    3. Select Exclude.

    Moving forward, you'll need to record the same transactions you're having in your actual bank manually and in QuickBooks. So the right thing is if multiple transactions in a bank are appearing, it should be multiple transactions in QuickBooks as well.

     

    For additional resources, check out this article: Categorise and match online bank transactions in QuickBooks Online.

     

    Stay in touch if there's anything else I can help you today. Just mention my name and I'm glad to help.

    J
    Jayemmee1
    February 13, 2022

    Around 90% of my customers require some kind of EOM (End Of current Month) payment terms on our sales invoices, many require EOM + 30 days and others EOM + 45 days.

    There are many threads requesting this facility but none of them show a solution that works.
    This is a fundamental requirement for a UK accounting application and needs to be resolved ASAP

    G
    Giovann_G
    February 13, 2022

    Thanks for visiting the Community, Jayemmee1.

     

    I'll share the steps to set up End of current month (EOM) payment terms on your sales invoices.

     

    In QuickBooks Online, you can set up your payment terms to Due by certain day of the month and put 31 in the day of month box. I'll show you how.

     

    1. Go to the Cogwheel icon or the Settings icon at the top.
    2. Select All lists.
    3. Click Terms, then New.
    4. Enter your desired name.
    5. Choose Due by certain day of the month.
    6. Enter 31 in the day of month box.
    7. Once done, hit Save.

     

    I've also included this article for future reference: Customise invoices, estimates, and sales receipts in QuickBooks Online. This guide will show you how to personalise and add unique information to your sales forms.

     

    You can count on me if you need further assistance with payment terms. I'm always here to help you.

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