Quickbooks tells me I have to re connect my bank accounts every 90 days, every time I try to re-authorise, it almost succeeds in doing so until an error message comes up saying page expired, even though it's been like 2 seconds since I pressed enter on my information. I've tried multiple times over the past couple of weeks and no joy. Natwest say it's nothing to do with them as I can log into my Natwest accounts just fine, it's to do with the Quickbooks software.
Hello there, Babyboycs,
Great job for clearing the browser's cache and cookies. It's the first step to take when you get an unexpected error on your Banking page.
You can try using other supported browsers. Then, disconnect and reconnect your bank from there.
If the same issue persists, I recommend contacting our QuickBooks Online Support Team. They can further investigate what's interrupting the connection between Natwest and QuickBooks.
Here's how to get in touch with them:
Let me know how everything turns out but commenting below. I'm always right here to help.
Thank you and stay safe!
We had exactly the same problem trying to connect to NatWest using the QuickBooks app.
We followed the advice earlier in this thread and signed in to QuickBooks using a browser (Firefox) and managed to connect our NatWest account on the first attempt. We closed the browser and opened the QuickBooks app and everything works fine now.
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