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ATM Logistics
Jan 23, 2019 10:49 AM UTC
Question

Bank Connections

I have managed to sync one of my HSBC usernames, but when I try and add the accounts in a different username I get the error 'HSBC Bank (UK) - Business Banking is already linked to a bank feed. Select a QuickBooks account without an existing bank connection.'

    1 reply

    Kristine Mae
    Kristine Mae
    Jan 23, 2019 11:20 AM UTC

    Let's get the other HSBC account connected, ATM Logistics.

     

    You can still connect the same account if you're using a different log in. When you connect it, make sure to choose New connection. When you choose the Existing connection option, you'll get that error message. 

     

    You can get back to me if you're still encountering the same error after trying the suggestion. I'll be around. 

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