bank feeds

Try opening your QBO account on any private/incognito browser.

Thank you for bringing up this bank feeds issue you’ve been experiencing, Plpf. We understand how critical bank feeds are for your workflow, and we want to help you get this resolved as quickly as possible.

To assist you better, please provide more details about the specific bank feeds issue you're experiencing, along with the name of your financial institution. This will help us identify whether others are encountering similar problems. Additionally, if you encounter any error messages, kindly share them below so we can offer you the most effective solution.

In the meantime, you may check your financial institution's website for any notifications or alerts regarding ongoing maintenance preventing you from linking your bank.

If you have verified everything on your bank's end and the issue persists, I suggest accessing your QuickBooks Online (QBO) account through an incognito window to eliminate potential webpage problems. Here are the shortcut keys for opening an incognito window in various supported browsers:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

After starting a new private browsing session, please log into your QuickBooks account and check if this resolves the problem. If it does, clearing your browser's cache will help the program run smoothly and eliminate technical issues. You can also try using other devices and supported browsers as alternatives.

To further support your bank feeds experience in QBO, I’ve compiled these guides and tips that will help you navigate various features to ensure your financial records remain accurate and up to date:

• Categorise online bank transactions in QBO
• Match online bank transactions in QBO
• Reconcile an account in QBO

You can always count on our Community team for prompt and reliable support, Plpf. Please feel free to reply below with any questions or updates on how things are progressing on your end. My team and I are here and ready to assist you whenever you need.