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April 22, 2022
Question

Bank recon

  • April 22, 2022
  • 1 reply
  • 0 views

Hi I'm new to Quickbooks & clearly not understanding parts of the reconciling process in the software. I've been reviewing the bookkeeper's processing & she incorrectly captured some bank payments as expense payments, instead of bill payments. I voided the expense but now it appears as a difference on the bank recon. If I put it back in, then there are two items for the same value on the bank account. How do I correct this on Quickbooks? Thanks Jenni

1 reply

April 22, 2022

Hi Jenni, thanks for your post 🙂 - it's correct that voiding or deleting reconciled transactions would create a difference in the bank reconciliation by this amount. Was the end balance of the last reconciliation correct? You can check this by navigating to the Cog > Reconcile > History by account > View report. If the end balance here does not match the balance of your account as of the end date of the reconciliation, the best place to begin would be to have your accountant undo this.