I appreciate you for getting back, @yvonne-dunlop. I'll help you figure out the possible reasons for the discrepancy in your reconciliation and report.
Modified or edited entries can also affect your balances. For now, you can review your transactions within this period to narrow down the result. You can also compare the data from your trial balance report and your reconciliation to see the difference. If there are unwanted entries, you can delete them from your record.
To check for changes to your transactions, visit the Audit Log history.
- Sign in master admin to your QuickBooks.
- Go to the Gear icon, then select Audit log.
- Use the fields on the page to choose the appropriate User, Date, or Events filter.
The audit log displays you 150 records at a time. You can tap on View in the History column to open the transaction's audit history. This tells you who made the change and what they did.
In case you need to make changes to your reconciliation, use these links as your reference:
- Undo or remove transactions from reconciliations in QuickBooks Online
- Undo a client’s reconciliation in QuickBooks Online Accountant
If you have follow-up concerns with your balances, let me know by adding a comment below. I'm more than happy to help you again. Keep safe!
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