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November 19, 2018
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Bank statements

  • November 19, 2018
  • 1 reply
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Hello. I´m having troubles uploading bank statements because it gives me different values when i file.

    Best answer by Pedro10

    Hi

     

    I have had a look at the screenshot and it looks like the columns need separating. Can you make sure each column has a separate header (date,description amount) and make sure the amount is  in a separate column as in the screenshot the entry is one long line and that there are no commas or hyphens as it does not like symbols

     

    Then exclude the wrong amounts already uploaded to Quickbooks and upload the file again

     

    Let us know if you have any more questions

     

    Kind regards

     

    Emma


    Hi. 

     

    I have done it, fortunately. It was a settings´s problem. I had to change those settings and than it worked. 

    Thank you very much for your help and time. I´m sorry for spending it.

    Thank you again,

     

    Pedro

    1 reply

    November 19, 2018

    Hi Pedro10,


    Thank you for contacting the Community.

    Sorry, I'm unsure what you mean. Could you maybe send me some screenshots of the issue you are having?

    Thanks, Carly. :)

    Pedro10Author
    November 19, 2018

    Hi. Thank you for answer me.

    Yes i will send you screenshots.

     

    Tanks Pedro

    November 19, 2018

    Thank you, that will be very helpful. :)