Skip to main content
G
gruns20
February 20, 2019
Question

Bank Syncing

  • February 20, 2019
  • 1 reply
  • 0 views

I have to manually sync my QBSE with my Barclays Business account. I have just opened QBSE for my wife and hers remains synced with her Barclays Business account permanently. Why the difference?

Steve

1 reply

E
EdwardR
February 20, 2019

Hello Steve!

 

Welcome to Community.

 

Sorry to hear you are having trouble you are experiencing with QuickBooks Self Employed and your Bank account. When you need to update your transaction feed are you being asked to authenticate on each occasions whilst your wife's account doesn't? Can I check if you are using the same device each time as well?

 

 

G
gruns20Author
February 22, 2019

Edward

 

Yes I am using the same account portal on my PC with two separate QBSE accounts. Both logging onto Barclays Bannk Accounts.

JamesC
JamesC
February 22, 2019

Hey Gruns20 (Steve),

 

With your wife's Barclays Bank account, when she logs into the Online Banking directly with Barclays,does she use a "Memorable Phrase" or a "One Time Passcode" (Pinsentry or similair).

 

Thanks,

Terms & ConditionsAccessibility statement