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PeterSM
December 22, 2022
Question

Barclaycard business card account Not Linking

  • December 22, 2022
  • 2 replies
  • 0 views

I am trying to link my Business Barclaycard. It goes through the whole process including letting me pick the account and sending me the "You’ve connected your bank account to QuickBooks" email but at the end of the "Connecting to Barclaycard Business (UK)" screen it goes back to "Just 3 quick steps to connect your account" and the account does not appear in the Banking tab.

 

How do I link a Barclaycard?

 

 

2 replies

AlcaeusF
AlcaeusF
December 22, 2022

Hi there, PeterSM.

 

I'm here to help ensure you can link your bank account to your QuickBooks Online (QBO).

 

There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses. To isolate this, let's sign in to your QBO using a private browser (incognito).

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

Once logged in, go back to the Banking tab to double-check. If the bank is now showing, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

To learn more about managing bank accounts in QBO, consider checking out these articles:

 

 

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

 

Please let me know if you have follow-up questions about banking or anything else QuickBooks. I'm always here to help. Stay safe.

P
PeterSMAuthor
December 23, 2022

OK I have tried incognito mode in both Firefox and Edge. In both cases, the account was not visible or linked. I tried relinking the account and got the "You’ve connected your bank account to QuickBooks" email but in the browser, I received the message "Sorry, an unexpected error has occurred. We could not fetch your accounts from your bank"

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Ashleigh1
December 23, 2022

Hello PeterSM, thanks for trying that, are you doing this on your mobile phone or a laptop/pc?

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B-Owl
January 10, 2023

My Quick Books online hasn't been linking to LLoyds accounts since 15th December. It worked fine before then. None of the fixes suggested have worked and I'm now getting very frustrated. They say they are aware of the problem, it should have been fixed by end of last year but still isn't.....Are other people having the same problem??

Rubielyn_J
Rubielyn_J
January 11, 2023

I would feel the same way when something isn't working as expected, @B-Owl. Let me share a few steps to ensure you can link Lloyds accounts to QuickBooks.

 

May I ask if you received an error message when trying to link your account? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.

 

For now, we can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once you have successfully added a hire date, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

You'll want to consider also manually uploading your transactions to QuickBooks Online using a CSV file.

 

Once the transactions are downloaded, you can review and match them to the existing entries in QBO to keep your account updated. For the complete details, kindly check out this article: Categorise online bank transactions in QuickBooks Online. Then, reconcile your Lloyds account every month. This will help you effectively monitor your income and expenses and detect any possible errors accordingly. 

 

Don't hesitate to comment below if you have further concerns with connecting Lloyds account in QuickBooks. I'll be around to lend a helping hand. Take care, and I wish you continued success.

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