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Aug 25, 2020 8:37 AM UTC
Question

Barclaycard for Business Credit Cards for individual employees

Does anyone have the answer to how to connect individual employee credit cards to Barclaycard Commercial in the new open banking system?  

It seems to be treating all as one account, with all transactions downloaded into all cards.  

I have disconnected one card and am now unable to connect it again.

Any advice would be appreciated.

 

5 replies

Aug 25, 2020 9:00 AM UTC

Hello CB212, 

 

Welcome to the Community page, 

 

What happens when you try and reconnect the card up again?

 

Do you have any error messages or codes that show up? 

CB212Author
Aug 25, 2020 9:30 AM UTC

It only says that we have one account connected (the company account) - do I need to add the individual credit cards as subaccounts?  

I don't think they were added as such previously (when it used to work!!)

 

Aug 25, 2020 12:10 PM UTC

Thanks for getting back to us CB212, 

 

If it wasn't individually added before then it should just connect the way it was beforehand for you. 

 

Can we ask where you connected to the open banking feed before this happened or was it on the old feed connections?