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Flash1981
December 15, 2019
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Barclays

  • December 15, 2019
  • 1 reply
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Our Barclays accounts were previously connected using the passcode and memorable word but having had to change the login details I now no longer have the option to connect in this way. I just get an error saying that I need level 40 access at Barclays! Can anyone advise?

Best answer by Ryan_M

Hi @Flash1981,

 

The error message that you stated means you'll have to log in using a PINsentry device. 

 

This is implemented by Barclays for security purposes. 

 

In case you have questions about Open Banking, check out this article: Open Banking FAQ.

 

Feel free to leave a comment below in case you have other questions. I'll be sure to get back to you. 

1 reply

R
Ryan_MAnswer
December 15, 2019

Hi @Flash1981,

 

The error message that you stated means you'll have to log in using a PINsentry device. 

 

This is implemented by Barclays for security purposes. 

 

In case you have questions about Open Banking, check out this article: Open Banking FAQ.

 

Feel free to leave a comment below in case you have other questions. I'll be sure to get back to you. 

    F
    Flash1981Author
    December 15, 2019

    I always used to log in using the memorable word and passcode but recently had to go through various security steps following an attempted fraud on our account. Is this likely to be the cause (i.e. increased security with the use of the pin sentry)?

    AlcaeusF
    AlcaeusF
    December 15, 2019

    Thank you for posting here in the Community, @Flash1981.

     

    Can you confirm if you're using the QuickBooks Online version or a different product? Any information you can add will help ensure a timely solution.

     

    The changes with how you log in will depend on the security update from your bank. Also, the alteration to the login process may be applied to ensure your account is secure and protected from fraudulent activity.

     

    To view the recent happenings and future developments about the product, visit the Firm of the Future site.

     

    Reach out to me anytime if you have any other concerns. I’ll be right here ready to help you. Enjoy the rest of the day.

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