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Taylorshipley
January 6, 2022
Solved

Barclays reconnection

  • January 6, 2022
  • 7 replies
  • 0 views

Is anyone else having problems with Barclays reconnection.  I have deleted the account several times and the first time it connects it is fine, then the next day it can't connect again. I have done this process everyday since Christmas, its a nightmare.  I have deleted cookies and all the stuff I know how, like deleting the account and reconnecting, using incognito,  but it will not stay connected. 

Anyone got a work around ? Any advice will  be appreciated. 

Thanks

Tricia 

Best answer by GeorgiaC

Hi Taylorshipley, thanks for your post - banking error 355 is a temporary error that should self-resolve within 48 hours, if you're still experiencing the error after this, please follow the steps under error 350 'Bank account connection failed' to reconnect the account. 👩‍💻

7 replies

T
TaylorshipleyAuthor
January 6, 2022

This is the message I keep getting: 

There's a problem with this account connection

We’re having trouble getting your bank data. Please try again later. (355)
 
Many thanks
Tricia 
G
GeorgiaCAnswer
January 6, 2022

Hi Taylorshipley, thanks for your post - banking error 355 is a temporary error that should self-resolve within 48 hours, if you're still experiencing the error after this, please follow the steps under error 350 'Bank account connection failed' to reconnect the account. 👩‍💻

B
balazsnagy6791-g
April 1, 2023

Hi.

I have a OBA28 error code and nobody knows where is that from.

Saying this my app will be ready for connection in about 4 days. It's been a year.....

Any thoughts anybody please? 

Many thanks 

Balazs

R
Rjsmith26
January 7, 2022

I note that the advise from QBO is to delet and recreate your connection to Barclays - but whens tarting todo this the warning is that if done you will have print and post authroisation documents - rather a pain so have not deleted the connection. Has anyone else deleted their Barclays connection and re created - do you then have to do paperwork posting? Thanks

T
TaylorshipleyAuthor
January 7, 2022

I have to delete and reconnect every time I want to update my bank ( this is my problem).  You won't have to enter your transactions in manually if you reconnect because you can chose a date from which you want your transactions to be downloaded once you reconnect. 

J
Jaz11
January 7, 2022

I am having the same issue since this morning. I cannot reconnect my Barclays bank accounts to QuickBooks and this is causing huge issues.

 

I have reconnected my accounts multiple times and continue to get the same error message every time.

G
GeorgiaC
January 7, 2022

Hi Jaz11, thanks for joining this thread - can we check the specific error code you're receiving? 

R
Rjsmith26
January 7, 2022

350 for me

R
Regal2
January 7, 2022

I have the same problem, Yesterday Quickbooks expert joined and fixed then I check and see it is not pull all transaction. I try to disconnect and connect again and the same issue as author.

G
GeorgiaC
January 7, 2022

Hi Regal2, thanks for joining this thread - do you see any specific error code or message when updating the connection?

R
Regal2
January 10, 2022

Thanks for your team support. Now I can load transactions online but transactions from 8/9/2021-11/10/2021 are still missing. Looking for the way to reload or...

A
Alibongo12
January 18, 2022

I am having the same problems and am thoroughly sick of it.

This has happened once or twice every year since joining QB and is a lesson in frustration!!

G
Gander45
January 19, 2022

This is happening to me today too. Seems like Quickbooks are not resolving anything at all, just telling people how to work around the issue. How about I charge Quickbooks for the wasted time and effort this is taking me now?? Fix it!!

E
ebberns
January 28, 2022

I always have issues connecting barclays with QB's. I get to the point where it says "which account do you want to connect?" - the accounts have a green tick to the right - but then I can't click the "CONNECT" button (it's a light green). It's as though the portal doesn't recognise the accounts are selected.
Have tried in different browsers, incognito - it's a real pain. Something so simple takes too long

 

katherinejoyceO
katherinejoyceO
January 29, 2022

Thanks for following the steps to resolve your concerns, @ebberns. I understand the need to reconnect your bank. 

 

At this point, I'd recommend you contact the QuickBooks Support team to help you check what's causing this to happen. 

 

Here's how:

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a message, Schedule an appointment, or Get a callback.

 

To ensure that you'll get assistance immediately, I recommend checking our support hours before performing the steps.

 

Additionally, you can always check our Help articles page about banking for reference. You can get more insights into our great resources that will guide you in your future tasks. 

 

Visit and post again if you have additional concerns. I'm always around here to guide you more. 

 

 

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