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March 7, 2023
Question

Bill payment

  • March 7, 2023
  • 1 reply
  • 0 views

Hi,

I have used the pay bill option to pay foreign currency creditor payments. After paying and confirming that paid amount did not come to the bank account to set off against. Now bank paid amount is available on the Bank Credit side. But I can't see any matching amount to set off against. It is also not in the Undeposited fund a/c or any other dummy account.

1 reply

March 7, 2023

Hello Thushara, thanks for posting on the Community page, So to find a match, the date, account and amount all have to be the same in order to find the match if it doesn’t show a match if you click the find match option and see if it then shows up in there for you to then select.