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Jan 31, 2023 11:38 AM UTC
Question

Broken co-op feed?

I have had the same issue, but have managed to reconnect using the exact same process EXCEPT that i did it through the 'manage connections' option in the drop down on the banking page. worked for me! Its in the 'link account ' menu top right.

5 replies

Jan 31, 2023 12:25 PM UTC

Hi robtv, thanks for sharing this workaround - we'll continue to work with the Co-operative bank until all feeds are able to be updated as expected in QuickBooks. 🙂

Jan 31, 2023 12:58 PM UTC

This doesn't work completely.

 

It misses transactions.

robtvAuthor
Jan 31, 2023 5:16 PM UTC

yes but missing transactions is an entirely different issue. you are either connected or not. incidentally you have to do this each time you want to refresh feed, as co=op doesn't seem to hold on to the authorisation.