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jason-jwhitfield
July 7, 2022
Solved

Can anyone help with a problem reconnecting to Starling bank. I’ve followed all instructions, ensured I Approved from the Starling App, but it gets stuck in a loop

  • July 7, 2022
  • 1 reply
  • 0 views
I’ve also tried Unlinking the account first. But still get the same result between both Apps asking for Permission
Best answer by GeorgiaC

Hi jason-jwhitfield, thanks for joining the Community 🙂

 

Please try troubleshooting the re-authorisation error by reconnecting the account through an incognito window using a computer/laptop device. You can access the incognito window by pressing Ctrl + Shift + n on your keyboard at once in Google Chrome and MS Edge. 

1 reply

G
GeorgiaCAnswer
July 7, 2022

Hi jason-jwhitfield, thanks for joining the Community 🙂

 

Please try troubleshooting the re-authorisation error by reconnecting the account through an incognito window using a computer/laptop device. You can access the incognito window by pressing Ctrl + Shift + n on your keyboard at once in Google Chrome and MS Edge. 

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