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September 16, 2024
Question

Can I add bank account balances to my dashboard display?

  • September 16, 2024
  • 1 reply
  • 0 views
Up until today, I was able to see bank account balances on my dashboard.  I cannot see how to restore this.  Any suggestions?

1 reply

September 16, 2024

Hi hawkchurchshop, thanks for posting on the Community today

 

We're not aware of any recent changes to the dashboard interface in QuickBooks Online. Are you unable to see the bank account balances on more than one web browser, and have your user role and access permissions changed recently?

 

Certain users (such as Accounts receivable manager) don't have access to view bank registers, meaning they won't see these balances on the dashboard. You can check your current access level by navigating to the Settings wheel > Manage users. 

 

Thanks for reaching Intuit support. We'll be here if you need any further guidance.