Skip to main content
J
jolanta_fron
March 1, 2020
Solved

Can I connect Quickbooks with metro bank business ?

  • March 1, 2020
  • 7 replies
  • 0 views
Original commenter did not share additional details
Best answer by Ashleigh1

Hello Liz B, so you can connect to it you as the Bank connection is available for Metro Bank using Strong Customer Authentication (SCA).

You will need to enter your user ID and password when you update new transactions. It tells you here on this link . 

7 replies

KlentB
KlentB
March 1, 2020

We can connect it if it's supported, jolanta_fron.

 

I'll be glad to guide you in doing it. We can try to connect your bank from the Online Banking setup page to find out if it's supported in QuickBooks Online. The Online Banking setup page lists all of the QuickBooks-supported banks or financial institutions supported.  You can follow the steps below:

 

  1. Select Banking from the sidebar menu.
  2. Click the Add Account button on the Banking page.
  3. Enter the bank/card name or a URL.
  4. Look through the results to find your bank or card.

If you still can't find your bank, you can click the Request support for your bank button. This way, it might be given a chance to be added in our next updates.

 

After submitting your request to add your financial institution, we can manually upload the bank transactions to your QuickBooks Online account. Here's how:

 

  1. Select Banking from the sidebar menu, then choose the Banking tab.
  2. Click the Upload transactions button.
  3. Hit Browse and choose the file you downloaded from your bank.
  4. Select the account you want to upload the transactions into from the QuickBooks account ▼ drop-down menu, then select Next. 
  5. Follow the on-screen instructions, then click Next.
  6. When you’re ready, hit Let's go.

Then, let's go back to the Banking page to match and categorize your bank transactions.

 

As always, I'm just a post away if you need help in managing your bank transactions. Have a great rest of the day!

N
nicholai
March 2, 2020

About a month ago, I tried to connect Metrobank to my quickbooks account. It appeared in the list of banks when I searched for "Metro bank" in Quickbooks and I was even able to import my data. However, I noticed that there were some problems with the setup of my account (regarding currencies), so I disconnected metro bank until the issues could be resolved.

 

On Saturday I tried to connect to Metro bank once more (since my setup issues had been resolved). This time when I searched for Metro bank, in Quickbooks, Metro bank was nowhere to be found.

 

It looks to me like the interface to Metro bank has been removed for some reason. Please could you confirm why this would be?

B
Becky29
March 2, 2020

Hello Nicholai, 

 

Welcome to the community.

 

We do support Metro Bank but not for new Connections. Metro is one of the banks which there is no open banking solution ready ( new connection) The new connections for this bank are now turned off in compliance with open banking regulations. We are working closely with the banks and financial institutions to provide Open Banking connections. As a workaround to bring your transactions into QuickBooks you can upload a CSV file 

B
Burt81
March 30, 2020

My connections were working but now they’ve stopped and I can’t create a new one, will you support existing connections as I need this

    T
    tomkatamail
    March 31, 2020

    Please note, I have had a nightmare as a METRO bank customer;

    see below;

    This is from Tech department at METRO bank.

     

    “We are, as a bank, seeking new forms of integration with QuickBooks, and a few other account softwares, which will work with APIs . These are being worked on by the appropriate parties. Until that has been released all we can advise is if the third party [QB] chooses to use our newly released MCI (Modified Customer Interface), customers will be able to use their services as normal. If they [QB] choose not to integrate then the service will be impacted. Currently, however, we aren’t able to provide a list of third parties who are currently using our MCI solution.”

     

    QB and METRO bank no longer connects, unless you manually upload CSV every time you need an update,

    I am having such a hard time since none at QB is looking into this matter and keeps blaming METRO bank.

     

      B
      Becky29
      March 31, 2020

      HI Tomkatamail, 

       

      We don't blame anyone, the connection for Metro Bank was one of the Banks where the connection could not be established in time for the regulatory deadlines, To ensure that customers were aware of the discontinuation of Bank feeds for impacted FI's we posted out hard copy letters to customers to advise. (if you did not receive a copy then details may not be updated)

      Our engineers work constantly around the clock to sort connections out for our customers so hopefully in the near future our engineers have managed to restore Bank connections to those effected.Thanks 

       

      C
      CH-F
      March 31, 2020

      I run QB for 6 companies with 6 Metro Bank Accounts.

      This failure to implement the updated feeds for QB is having a significant impact on my workload as the manual upload of data is fraught with errors because it only allows you to identify one incoming field as the Description when there are two fields used by the banks and the automated bank feeds!

      Please, QB, help us understand when this feed will be live again?

        G
        Gareth7
        March 31, 2020

        I agree. For QuickBooks to just turn this off is crazy when they know that their customers rely on it!

          G
          Gareth7
          March 31, 2020

          I don’t know why Quiickbooks staff keep telling us that they’re waiting for Metro Bank, Metro have been supporting the open banking standard for a year!: https://www.metrobankonline.co.uk/about-us/press-releases/news/metro-bank-welcomes-open-banking-revolution-with-launch-of-developer-portal/

           

            D
            dodger1
            April 20, 2020

            I suspect this is a QB strategy to obstruct customers wishing to use Metro because Metro clearly have Xero as their preferred supplier.

              L
              leelondon
              April 21, 2020

              So seeing as QuickBooks have just cut off Metro Bank and made my life harder I will make this simple.  Restore the connection to Metro Bank by end of April or see me take my accounts online with Xero, suggest everyone else  affected by this does the same..

                E
                Elena N
                March 18, 2021

                Please note that the connection is now available. Please contact our support team if you have issues establishing the connection.

                L
                Liz B
                November 15, 2021

                not any more, doesnt work for existing accounts and I cant add a new Metro account

                A
                Ashleigh1Answer
                November 15, 2021

                Hello Liz B, so you can connect to it you as the Bank connection is available for Metro Bank using Strong Customer Authentication (SCA).

                You will need to enter your user ID and password when you update new transactions. It tells you here on this link . 

                J
                Julie1987
                January 18, 2022

                We follow the instruction but we cannot connect our metrobank bank acct to quickbooks😔

                A
                Ashleigh1
                January 18, 2022

                Hi Julie1987. thanks for posting on this thread so what exactly happens when you try and connect your metro bank account in Quickbooks? Do you get any error messages and codes show up at all? Is this a new connection or a reconnection? Are you trying to do the connection on the web browser version or the app version of Quickbooks? 

                O
                onichome
                October 12, 2022

                Good day,

                 

                This error keeps on popping out whenever i connect my bank account. Can you help me resolved this issue?

                 

                 

                Terms & ConditionsAccessibility statement