Can't see transactions before Dec 2020

Hello there, @leilakaram.

Let me share some information on why you can’t download your bank transaction before December 2020.

When you first connect your online bank and credit card accounts, QuickBooks Online downloads 90 days of the transaction. It automatically downloads the latest transactions every night.

If you want to see or download an old transaction longer than what your bank provides, you can import them into QuickBooks using our CSV import functionality. You can use this article for detailed steps on how to manually import your bank transactions in QuickBooks Online: Import bank transactions from CSV to QuickBooks. 

If you have missing or you can’t download a transaction, you can use these articles to know what to do:

·        What to do if you can’t find downloaded transactions.

·        What to do if bank transactions won’t download.

Keep me updated by clicking the Reply button if you have any other questions. This way, we'll be able to answer them for you.