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Oldenm
May 9, 2018
Question

CapitalOne (UK) error code 102

  • May 9, 2018
  • 1 reply
  • 0 views

Hi,

 

I am unable to connect to my Capital One UK account, this is what comes up:

Looks like the connection to CapitalOne (UK) isn’t available right now.  Try again in a few hours. (102)

Tried a number of times, also logged out and back in several times.

    1 reply

    A
    Anonymous
    May 9, 2018


    Hi Oldenm,

     

    I can certainly help you with this.

     

    Can you attempt this connection using an Incognito or InPrivate browsing window on your device or computer.

     

    Be sure to log out of any sessions on your online banking with Capital One directly on both the browser and log out completely from any banking apps and closing them also.

     

    Let me know if you need anything further

    O
    OldenmAuthor
    May 9, 2018

    Hi,

     

    I have attempted to add my CapitalOne account with both Safari and Firefox in private windows with no other active sessions on any device but to no avail, I get the same error code as before.

     

    Regards

    A
    Anonymous
    May 9, 2018

    Hi Oldenm,

     

    Thank you for getting back to us.

     

    I have researched the error code you received (102) and found out that this usually means your bank's website is experiencing technical difficulties, undergoing maintenance or there is a server issue between the bank's website and QuickBooks Online.

     

    I have been informed that it would be best to wait at least a day before tying to update again, to give your bank time to fix any problems with their servers.

     

    Please let me know if there is anything else I can help with. :)

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