Connecting to Cooperative Bank personal account

Hi there, @Jenny Modus. I hear your sentiments. Let me make it up to you by sharing a couple of details on how to deal with this issue with your refund.

If you bought QuickBooks Desktop or an annual subscription to QuickBooks Online within 60 days of the order date, you are entitled to a refund. For additional information, please see our satisfaction guarantee.

Please note if you bought it from an app store (such as Google Play or Apple's App Shop), you must seek a refund through that store.

You can get a refund by logging into your Intuit account. Here's how:

1. Go to your Intuit account and sign in.
2. Select Products from the Products & Services applet on the left.
3. Select the Return Product link on the right after you've found the product you wish to return.
4. Choose a reason for the cancellation.
5. Return the product by clicking the Return button.
6. Wait for confirmation that the product return was successfully filed.
7. As your reimbursement is completed, you will receive an email.

Once done, you'll no longer be able to use QuickBooks.

Furthermore, you can also contact our support team for any additional assistance need for your refund concerns.

Here's how:

1. Log in to your account.
2. Click the Help ? button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us: Ask the community, Start a chat, or Get a callback.

Additionally, learn how to get a refund on a QuickBooks product you bought by visiting this page.

Don't forget to come by if still have more queries. Have a nice day!