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S
SR2
April 3, 2019
Question

connection of Teco Bank

  • April 3, 2019
  • 1 reply
  • 0 views

This error is coming up when I refresh and has been like this for the last few days. Hence my Tesco bank transactions aren't keeping up to date. Please help?

We are having temporary problems accessing your account. Please wait a few hours and try again.

1 reply

T
TaliaI
April 3, 2019

Hello SR2,

 

We currently have an ongoing issue connecting to Tesco bank. This is because they have updated their authentication method, and so when QuickBooks attempts to login, it cannot get past that section and so fails. Our banking engineers are working on this, however for now the workaround is to manually upload your transactions.

 

Please follow the steps in the below article on how to do this, if you are unsure: https://https://quickbooks.intuit.com/community/Banking/Import-bank-transactions-from-CSV-to-QuickBooks-Video/m-p/238817?advanced=false&collapse_discussion=true&filter=location&location=category:community-uk&q=upload%20csv&search_type=thread

 

Thanks,

 

Talia

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