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pamrenniecakedes
Dec 4, 2023 1:29 PM UTC
Question

Connection with bank issues

Hi I am with the Co-operative bank and over the last year they have introduced two feature sign in where you are sent a code when you do any transaction. Every time I log into QuickBooks I am sent a code from the co-operative bank which I need to input to verify the link. But this is causing missing transactions in my QuickBooks which I am constantly having to import. Is this something that could be looked into as it makes it so much more work to keep up to date? 

1 reply

Ashleigh1
Dec 4, 2023 2:04 PM UTC

Hello Pamrenniecakesdes, thanks for posting on the Community page, we are aware of this issue and have got an inv on this which we have created a case for you, case reference 15108567217, and added you onto the investigation, any updates you will get an email to let you know. 

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