Credit Card updater programs

Hi there, LisMartinez_TheNewFlatRate.

Thanks for bringing your question forward here in the Community. I want to make sure you're able to get these programs activated to accept cards from your customers.

In this instance I recommend reaching out to a member of the QuickBooks Online Payments Support Team. An agent will be able to take a closer look and get you squared away with the necessary updates. Here's how to get in touch with the team:

1. Click the Help (?) button.
2. Select either tab to get started:
  - Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  - Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    a. Start a chat with a support expert.
    b. Get a callback from the next available expert.
 

The following article provides these steps if you ever need them again in the future: QuickBooks Online Support

If you need any additional assistance or have other questions please don't hesitate to reach back out. I'll be here to help in any way that I can.