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BETTYKAY50
September 2, 2021
Solved

CSV File error "We can’t upload everything from your file"

  • September 2, 2021
  • 2 replies
  • 0 views

Hi, 

 

I have used the same CSV file template for months to upload my statements as our banking platform does not support the live feed, yet this month when trying to upload I received the following message

"We can’t upload everything from your file"

There are only 4 columns to file, all of which I am correctly pairing up with the matching QuickBooks fields, any ideas what may be going wrong here?

Thanks in advance 

Best answer by Ashleigh1

Hello Bettykay50, 

 

Welcome to the Community page, 

 

Is there any symbols showing in the CSV as that could be stopping it from uploading. Can you try Clearing your cache and cookies to all time, close the browser down, reload it and log back into your account and try again, let us know if you still have issues uploading the CSV file. 

2 replies

A
Ashleigh1Answer
September 2, 2021

Hello Bettykay50, 

 

Welcome to the Community page, 

 

Is there any symbols showing in the CSV as that could be stopping it from uploading. Can you try Clearing your cache and cookies to all time, close the browser down, reload it and log back into your account and try again, let us know if you still have issues uploading the CSV file. 

Fiat Lux - ASIA
Fiat Lux - ASIA
September 2, 2021

@BETTYKAY50 

Open your QBO account on private/incognito browser. If the same error persists, utilize the trial version of a converter app (CSV to QBO) to isolate the issue.

https://www.moneythumb.com/?ref=110

 

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