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welbodip
April 19, 2018
Question

deleted bank account and their transactions

  • April 19, 2018
  • 1 reply
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Im new in QB. Initially I created a bank account without op. balance, I imported transactions and I saw the mistake. I couldn't introduce a open balance to that account, so I deleted. I created a new one. But now in reports, it appear the transactions related to the deleted bank account. When I'm trying to delete each transaction QB doesn't allow me bcs it says "This transaction will cause a deleted account named To/From GBP Uk account -19 (deleted) to have non-zero balance." Please help! how I can delete definitively this transactions?

    1 reply

    A
    Anonymous
    April 19, 2018

    Hi welbodip,

     

    Thank you for contacting the community.

     

    I can help with this. First of all you will need to make the deleted account active again and then you will be able to delete the transactions. To do this please follow the below steps:

     

    • Select the Accounting tab.
    • Click the little settings sign next to the printer.
    • Tick the box Include Inactive.

     

    The deleted account will now show on your chart of accounts list again. If you click Account History this will then show all of the transactions in this account, which you will now be able to delete.

     

    Let me know if there is anything else i can help with. :)

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