Duplicate supplier payments

Hello, CHAR28. I'm here to assist you with recording a supplier refund in QuickBooks Online (QBO).

There are various methods for recording a supplier refund in QBO, depending on the payment method you used. You can follow the options below based on your payment method.

If you paid with cash or cheque, here's how to record the supplier refund:

1. Ensure you've already created the expense or cheque in QuickBooks and assigned a Category/Account to it.
2. In the left menu, click the + New button.
3. Choose the Bank deposit.
4. Go to the Add funds to this deposit section.
5. Enter the amount refunded by the supplier and choose the Category/Account that you selected on the initial expense or cheque.
6. If you deposited customer payments for invoices into the bank account along with the supplier refund, add them in the Select the payments included in this deposit section.
7. Select Save and close.

If you paid with a debit card, follow these steps:

1. In the left menu, click the + New button and choose Supplier credit.
2. In the Supplier field, select the appropriate supplier.
3. Enter the Payment date, Amount, VAT, ​and Category. Then, select Save and close.
4. Select the + New button again, and select Bank deposit.
5. In the Add funds to this deposit section, enter the necessary information and select Save and close.
6. Select Cheque from the + New button.
7. Add the payee and choose the Supplier Credit and Deposit in the pop-up window and add them both. After that, balance should be 0 as they will cancel each other out.
8. Select Save and close.
9. If you have Online Banking, go to Transactions, select Bank transactions. Then match the record found on the Bank transactions page.

However, if you paid with a credit card, you can check out this article for detailed steps: Handle supplier refunds and credits in QuickBooks Online.

For a guide on recording, editing, and deleting your expenses, you can check out this article: Enter and manage expenses in QuickBooks Online.

Feel free to leave a comment if you have further questions or concerns about recording a supplier refund, CHAR28. I'm here to help!