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R
Robert Lane
October 17, 2019
Question

Error message for bank account linking

  • October 17, 2019
  • 1 reply
  • 0 views

I have been unable to link my bank account to my account due ton the error message 179 stating that I am logged in to my online banking through another device. I have made sure I've been logged out on all my devices for several hours and I still have seen the same message, any help would be greatly appreciated. 

1 reply

P
payment after leaving
October 17, 2019

Hi Robert

 

Do you have the corresponding banking app on any device?

R
Robert Lane Author
October 17, 2019

Yes, however I've made sure its logged out.

P
payment after leaving
October 17, 2019

Hi Robert

 

We would be grateful if you de-activate the back ground app refresh in relation to your banking app, wait approximately 30 minutes and attempt to connect/update your bank within QuickBooks.

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