Get bank statements directly from your bank when you reconcile

I have found a posts on the US and Canadian sites about QB fetching bank statements directly from the clients online banking, rather than waiting for the client to get them to us.  I cannot find anything on the UK site.  But a member of my team has activated the service on a UK client with a Santander bank account. 

I cannot find the option on any other clients, even other clients using Santander.  The link for the list of supported banks on the US site as expected only lists the US banks.  

Is this feature available in the UK or is this dataset in which the option is available a one-off?