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owen-hughes
April 17, 2020
Question

Has anyone else struggled to link a First Direct Bank account to QuickBooks? How did you manage to resolve the issue?

  • April 17, 2020
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

Becky29
April 17, 2020

Hello Owen-hughes 👋 Welcome to the Community, 

 

We would like to help work with you to resolve this issue, What's preventing you from connecting? Do you get errors? When saying your linking the account will this be the first time its connected? Thanks 

owen-hughesAuthor
April 17, 2020

Hi,

it connected once and downloaded the last couple of months of transactions but now I’m just getting an error message and I can’t seem to get it to resolve it. 
thanks, 

Owen

EmmaM
April 17, 2020

Hi Owen-Hughes

 

We can work to get this resolved for you. With it having connected previously it may be asking for re-authentication of the connection.

 

What error message do you get and what have you already tried to resolve it(just so we do not ask you to do something you have attempted already)

 

Thanks.

 

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