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Mar 26, 2021 2:53 PM UTC
Question

Have created a credit note to a customer who needs to be repaid, have created a cheque repayment, but no link to the credit note appears?

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1 reply

Mar 26, 2021 3:51 PM UTC

Hi Compo If you are refunding all or part of a sales receipt or invoice payment then you can create a refund receipt. The only time you need to create a credit note, expense and link them together is when a customer has overpaid you when paying an invoice. Which of the former applies to you?