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September 15, 2021
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Help With Virgin Atlantic Credit Card Banking Issues

  • September 15, 2021
  • 1 reply
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I’m at my absolute wits end (thrown a cup of tea across the room through frustration, level 10 having a meltdown want to smash my laptop up kind of rage) I am struggling to upload my Virgin Atlantic Credit Card CSV in to QuickBooks for my accounts…. Having to do it manually because QuickBooks doesn’t like Virgin apparently. Won’t work because the date in CSV file is the incorrect format… googled how to change it but absolutely cannot go through this every month. Is there anyone out there whose a complete wiz with all this I can pay to sort this out for me. I’ve been waiting for Virgin to answer the phone for 45 minutes too because they will only provide CSV files for the last 30 days and I need them for the last 3 months or else I’ll have to input all the transactions individually… HONESTLY I am literally near break down. I’m also pregnant and hormonal….

1 reply

Tash_BewitchingBookkeeping
September 17, 2021

Morning, sorry to hear about your issues.  Credit Card feeds often have issues with bank feeds not only with QBO but other accounting software.  I regularly convert the statements to data and import them for my bookkeeping clients.  At least I know the information is correct.  Let me know if I can help you in any way.