Hi all, I have some payments that are shown as a Deposit instead of a Payment. Can these be changed?

Thank you for visiting the QuickBooks Community, @Tiger Plumbing and Heating. I'll walk you through the steps to ensure we correct your deposit into Payments.

The transactions that will download in QuickBooks will depend on the financial data shared by your bank. In the meantime, exclude the deposits on the For Review tab or Undo them if they're already Categorized. I'll show you how:

1. On the left panel, select Banking.
2. Go to the Banking tab, and choose the Bank's blue tile.
3. Go to the For Review tab and put a checkmark beside the transaction.
4. Press Exclude.

After that, let's manually update your bank account to check if the transactions show correctly. Reach out to them to confirm there's no maintenance.

You also have the option to import transactions via CSV file. This will allow you to map them accordingly so it matches the QuickBooks fields. Otherwise, enter them manually into the program. 

Additionally, you can use the find match feature if this is a customer payment to link it to transactions such as invoices. However, if this payment is an expense, record it as a bank transfer.

Here's how:

1. Choose the deposit transaction on the Banking page.
2. Select Find match to link it to other entries, then click Save.
3. Otherwise, pick Record as transfer, then tap Add.

For the categorisation and reconciliation process, you can check these articles for additional guides:

• Categorise and match online bank transactions
• Reconcile an account

Keep me updated on how these steps turn out. Let me know if you have any other concerns by commenting below. I'm just a post away. Stay safe.