Hi, I am trying to link my Santander Business account, but it only finds my personal account. But when I had Quickbooks self employed, it found it no problem?

Welcome and thanks for dropping by the Community, @joegoddard28.

There are times that the browser is full of frequently accessed page resources, causing some unusual responses. To isolate this, try logging into your QuickBooks Online (QBO) account using a private browser (incognito).

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once signed in, try to pull up the report again to double-check.

If it's showing, return to your default browser and perform a clear cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the issue persists, try using other supported browsers.

Just in case, I'll add this article for future reference: Connect bank and credit card accounts to QuickBooks Online.

Please know that I'm only a post away if you have any other issues or concerns. I'll be here to help. Have a good one!