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Apr 1, 2021 7:49 AM UTC
Question

Hi I have tried to connect to my bank. It goes through all the right avenues but when it returns to the Inuit page it says authentication failed. Any ideas

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2 replies

Apr 1, 2021 10:04 AM UTC

Hi bmpropertymainte

 

 

Apr 1, 2021 10:08 AM UTC

Hi bmpropertymainte

 

Which bank provider are you connecting to?

 

To troubleshoot, I'd be grateful if you could please sign-in to QuickBooks via an incognito browsing window (on Chrome, select the 3 dots in the top right > new incognito window) and add the account from there. Please also check that pop-up blockers and re-directs are disabled on the browser. 🙂