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January 10, 2024
Question

How can i remove a reconcile of a months band transaction that's been submitted in error

  • January 10, 2024
  • 1 reply
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1 reply

Nicole_N
January 11, 2024

I've got all the steps to help you undo a bank reconciliation in QuickBooks Online (QBO), Ben. 

 

You can only unreconcile a transaction one at a time. If you need to start over, I recommend contacting your accountant. They can undo the entire period at once using QuickBooks Online Accountant. You can invite them by following these steps:

 

  1. From the Cog Wheel, select Manage Users.
  2. Go to the Accounting firms tab, and click the Invite button.
  3. Enter the accountant's information.
  4. Click Save.
  5. Let your accountant undo the entire reconciliation.

 

 If you want to do it yourself, follow these processes to undo reconciled transactions one at a time:

 

  1. From the Transactions menu, choose Chart of Accounts.
  2. Find the account and select View register.
  3. To help you focus on this task, filter the register to only include the last 60 days of transactions.
  4. Review the check column. If the transaction is reconciled, you’ll see an “R.”


     
  5. Tap the box and keep clicking it until it's blank. Doing so will remove the transaction from being reconciled.
  6. Press Save. Then close your register.

 

I've included an article here that will assist you if you encounter any reconciliation issues.: Fix issues when you're reconciling accounts.
 

If you need any further assistance with this process, let us know by leaving a reply below. The Community is always here to help.