How do I assign a credit card refund sitting in the bank feed to the credit card account?

Hello lorna-mackinnon-, thanks for posting on the Community

To record the credit card refund, enter a credit card credit (from + New > Suppliers). Once saved, this will show a Match to the transaction in your connected bank feed (please note, the Bank/Credit account, Payment date, and Amount should be the same to allow the system to find a match).