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October 31, 2024
Question

How do I find (using search option) a product that I've sold in the past. Typing the description of it but nothing comes up

  • October 31, 2024
  • 1 reply
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I've sold an item roughly half a year ago. Need to bring the invoice up but nothing comes up when searching for the items description

1 reply

October 31, 2024

Welcome to the Community, prosmartbodyworx. When using the transactions search in QuickBooks Online, simply adjust the filters to fit your criteria and then select More Filters. From here, you can use the Products & service drop-down menu to search by item.

 

If you're unable to locate the transaction this way, try running a report instead. For example, the Sales by customer detail report includes the description field. After adjusting the fields on the report, press Ctrl + F to open the Find command. Then, enter your text and press enter. Any matches will be highlighted for you on screen. 

 

Thanks for reaching Intuit support. We're just a post away if you have further questions or if you require additional assistance.