How do i record a bank refund

Glad to see you again here in the Community, @ElaineR.

I've got your back in recording a bank refund in QuickBooks Online.

You can create a bank deposit to track this refund. This process doesn't require you to enter a vendor name. You'll just need to select the correct expense account where the amount will be deposited.

To do that:

1. Click on the + New button.
2. Under Other column, click Bank Deposit.
3. From the Account box, select the expense account used upon purchasing the equipment.
4. On the Add funds to this deposit section, choose the Account where the money is coming from.
5. Enter the Amount.
6. Press on Save and close.

For more details about managing bank deposits in QBO, please check out this link: Record and make Bank Deposits in QuickBooks Online.

In case you need to record customer and vendor refund in QBO on your future transactions, I have here some references that you can visit to guide you in tracking them:

• Record a customer refund in QuickBooks Online
• How do I handle supplier credits and refunds?

Know that you can always count on me if you have any other questions. Just drop a comment below, and we'll take it from there. Stay safe!

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