Solved
need to refund bank account / expense - not using a supplier - paid / refunded by bank card
Hello ElaineR,
Can you try these steps instead,
1 - "+" > Create a bill for original purchase
2 - "+" > Pay the bill
3 - "+" > Create a supplier credit for amount refunded
4 - "+" > Bank deposit to a Creditors account (creditors) and No VAT
5 - "+" > Cheque > Select Supplier > Add Deposit & Credit> Save And Close
Hi,
the solution below was suggested - and worked
To do that:
- Click on the + New button.
- Under Other column, click Bank Deposit.
- From the Account box, select the expense account used upon purchasing the equipment.
- On the Add funds to this deposit section, choose the Account where the money is coming from.
- Enter the Amount.
- Press on Save and close.
For more details about managing bank deposits in QBO, please check out this link: Record and make Bank Deposits in QuickBooks Online
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
